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How Business Principles Can Be Applied in Government

If we look at government the same way we look at business, and our politicians as managers, then that would make us citizens its shareholders. Sadly, we Filipinos would have to give our country failing, or at best, uneven marks. Despite its mandate to help citizens enjoy better quality of life, the government seems to be perpetuating a broken system that still sees millions stuck in poverty with thousands more preferring to leave the country.

Self-efficacy: Why belief in your own success matters

One is living proof that prosperity is not the end all and be all of the national aspirations. Another is wracked by the undeniable deadweight of affirmative action for a racial majority. The third has been known as the “Sick Man of Asia” for decades after being an economic star in the 1960s, second only to Japan. Is there a common thread running through these three distinct narratives?

Do leaders have to choose? Words vs. action

“If a man carrying half a bucket of water passes you by, you can hear all kinds of water sputtering. If, however, he carries a full bucket of water, it will be much quieter.” When it is only half full, the bucket is lighter and is likely to shake back and forth, whereas a full bucket will be steady because it becomes heavier.

Want win-win solutions? Try empathy

At the heart of Design Thinking is empathy. What drives the other parts of the process – from prototyping to iteration – is a desire to give a seriously impactful solution to a seriously problematic pain point. And the beauty of Design Thinking and empathy is that it can be applied to increasingly sophisticated areas from products and services to culture, policies, interactions, and experiences.  

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